Organizations nowadays are able to gather high volume of their customer’s data from multiple sources. But, in order to optimize sales, marketing and services activities, augment the operations costs, and to achieve improved ROI; companies are increasingly using CRM analytics solutions. CRM analytics solutions also arms organizations with better decision making, opportunity for up-selling and cross selling while ultimately improving customer satisfaction and loyalty.
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The report aims to provide an overview of Global CRM Analytics Market along with detailed segmentation of market by type, deployment type and industry verticals and five major geographical regions. Global CRM Analytics market is expected to witness high growth during the forecast period due to increasing growth of data and needs for improved actionable insights for gaining edge over competitors and improving costumer loyalty.
The objective of this report is as follows:
- To provide overview of the global CRM Analytics market
- To analyze and forecast the global CRM Analytics market on the basis of component, platform and solution
- To provide market size and forecast till 2025 for overall CRM Analytics market with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South America (SAM), which is later sub-segmented by respective countries
- To evaluate market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend
- To provide exhaustive PEST analysis for all five regions
- To profiles key CRM Analytics players influencing the market along with their SWOT analysis and market strategies
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Some of the important players in CRM Analytics market are Oracle Corporation, Salesforce, Microsoft Corporation, Accenture PLC, SAS Institute, Inc., IBM Corporation, SAP SE, Adobe Systems, 1010data and Alpine Data Labs among others.
Major Points from Table of Content
Market – Key Industry Dynamics
Market Analysis- Global
Market Revenue and Forecasts to 2025 – Product Types
Market Revenue and Forecasts to 2025 – Components
Market Revenue and Forecasts to 2025 – End User Industry
Market Revenue and Forecasts to 2025 – Geographical Analysis (North America, Europe, APAC, MEA and South America)
Key Company Profiles
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